For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!
Job Description:
This role is an opportunity to support a fast-paced legal team by being the first point of contact for clients and ensuring a smooth, professional, and welcoming experience from the very first interaction. The key role is managing communications, organizing incoming inquiries, and helping guide potential clients through the initial stages of the process. The ideal candidate is someone who is highly organized, communicative, and comfortable speaking with clients in a clear and confident manner. This person thrives in a structured yet dynamic environment where responsiveness, reliability, and professionalism are essential.
Monthly Compensation: 1,015 to 1,100 USD
Responsibilities include, but are not limited to:
• Follow communication protocols and ensure timely responses
• Assist the team with overflow and backup support when needed
• Create a strong and welcoming first impression for the firm
• Support overall team efficiency through organization and responsiveness
• Maintain accurate records and ensure proper documentation in systems
• Manage intake-related tasks and support client onboarding processes
• Provide professional and empathetic communication with potential and existing clients
• Answer incoming calls and monitor communications across channels
Requirements:
• Time Zone: PST
• Comfortable working with Microsoft 365, Outlook, Clio, Teams, RingCentral, and Adobe Acrobat Pro
• Proficient in standard web browsers such as Chrome and Edge
• Reliable internet connection required
• Stable remote work setup required
Required Skills
• Strong communication skills
• Empathetic and client-focused approach
• Professional and personable demeanor
• Detail-oriented and highly organized
• Confident speaking with clients and prospects
• Responsible and highly reliable
• Proactive and solution-oriented mindset
• Strong follow-through and accountability
• Ability to work in a fast-paced environment
• Clear written and verbal English communication
Work Shift:
8:00 AM - 5:00 PM [PST][PDT] (United States of America)
Languages:
English
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
